behind the scenes
-> intrinsic motivation. People are naturally driven to those things they enjoy, desire or need. In this case, social workers love knowing the kids in the cases they handle are doing fine, have reached a developmental milestone or a problem has been solved.
Intrinsic motivation is the strongest force that drives behavior. Using it to push the app usage is much better than any motive related to boring management issues.
-> social groups, belonging. Being part of a caring community is one of the most important aspects of human life.
That’s why we decided to share all the small achievements with the whole community: to build bonds and a sense of belonging.
-> Burnout. Is the feeling of numbness and detachment that comes from stress and work overload. Not having enough time to do all the tasks assigned is one factor that may lead to burnout.